Where To Go for Medical Care

When you experience a sudden unexpected illness or an injury, you want to be seen right away. Yet not all concerns are life-threatening and therefore may not warrant a trip to the emergency room. Choosing the right location can save you time and money while ensuring you get the right treatment.

Where To Go for Medical Care

Choosing the right MyMichigan Health location for your care can save you time and money. Learn where to go for the type of care you need. To learn more about where and when to go for care, visit www.mymichigan.org/go.

Primary Care

For all non-life-threatening emergencies, always call your primary care provider first. Your provider knows your history and can advise you when to use the other options for care. Most offices offer same-day appointments for sudden illness plus after-hours triage.

When to Go

• Minor illness or injury
• Allergies, asthma, cold, cough, flu, sore throat (call ahead so we may safely see you or schedule a Video Visit)
• Medication concerns
• Routine health exams and vaccinations
• Ongoing care for chronic conditions such as diabetes, high blood pressure or heart disease
• Non-life-threatening symptoms that you've been experiencing for a while

Find a Doctor

Video Visit

Secure, online video chat with your primary care provider or an EZCare provider. You will need a smart device or computer with a camera and broadband internet connection. Choose this option whenever possible for contagious conditions that do not require an in-person examination.

When to Go

• Allergies, Cold, Cough, Flu, Sore Throat
• Follow-up visits with your primary care provider for an established conditions (ask your doctor)
• Eye infections
• Rashes, bites, stings, minor burns
• Urinary tract infection (UTI)

Call your primary care provider office or book online at Virtual EZCare

EZCare

Virtual or in-person visits for minor illness when your regular doctor is not available.

• Convenient evening and weekend hours.
• Located inside Meijer in Bay City, Sault Ste. Marie and West Branch.
• Walk in or book online
• No on-site X-ray (for sprains, strains or broken bones, choose Urgent Care or Walk-In Care in Mt. Pleasant instead)

When to Go

Minor illnesses, including but not limited to:

• Acid reflux
• Allergies, asthma, cold, cough, flu, sore throat (call ahead so we may safely see you or choose Virtal EZCare)
• Minor cuts and scrapes not requiring sutures (for lacerations or wounds, choose Urgent Care instead)
• Ear and eye infections
• Rashes, bites, stings, minor burns
• Urinary Tract infection (UTI)
• Physicals for school or sports
• Rapid testing for pregnancy, flu, strep or urinalysis
• Pre-employment/DOT physicals and drug testing

EZCare

Urgent Care

In-person visits for minor illness or injury when your regular doctor is not available.

• Convenient evening or weekend hours.
• On-site X-ray
• Walk-in or book online.

When to Go

Minor illnesses and injuries, including but not limited to:

• Acid reflux
• Allergies, asthma, cold, cough, flu, sore throat (call ahead so we may safely see you or choose Virtal EZCare)
• Lacerations and wounds requiring sutures
• Minor cuts and scrapes
• Ear and eye infections
• Rashes, bites, stings, minor burns
• Strains, sprains and broken bones
• Urinary Tract Infection (UTI)
• Physicals for school or sports
• Occupational Health Services including pre-employment/DOT physicals and drug testing and work-related injuries

Urgent Care

Walk-In Care

In-person visits for established patients for minor illness or injury when your regular doctor is not available.

• Extended evening hours
• Located in Harrison and Mt. Pleasant
• Walk in or call your MyMichigan primary care provider to schedule.

When to Go

For minor illnesses when your regular doctor is not available, including, but not limited to:

• Acid reflux
• Allergies, asthma, cold, cough, flu, sore throat (call ahead so we may safely see you or choose Virtal EZCare)
• Minor cuts and scrapes
• Eye and ear infections
• Rashes, bites, stings, minor burns
• Urinary tract infection
• Strains, sprains and broken bones (Mt. Pleasant only)

Walk-In Care

Emergency Room

Emergency physicians are experts in life-threatening situations like the ones listed below. Their goal is to provide the initial diagnosis and treatment needed to stabilize your condition and then they will typically refer you back to your regular doctor or to a specialist for any follow-up care that is needed.

In an emergency, Don’t Wait and Don’t Drive yourself or a loved one to the emergency room. Instead, Dial 911 or your local ambulance service.

When to Go

Choose the emergency department for all life-threatening emergencies, as:

• Heart Attack - chest pain, pressure or tightness; shortness of breath
• Stroke - sudden onset of dizziness, blurred vision, abnormal speech or weakness
• Major trauma, including head injuries, severe bleeding or broken bones
• Abdominal pain, coughing or vomiting blood
• Poisoning or overdose
• Thoughts of harming yourself or others

The Emergency Room is not the appropriate place to go for non-life threatening illness, contagious conditions or chronic conditions. Don’t wait until these conditions become a life-threatening situation. Call your primary care provider and seek guidance early.

Emergency Rooms