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MyMichigan Family & Internal Medicine & Pediatrics

  • Phone: (989) 345-8120
  • Fax: (989) 345-8129
MyMichigan Family & Internal Medicine & Pediatrics
MyMichigan Health Park West Branch

335 E. Houghton Avenue West Branch, MI 48661

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Hours of Operation

Sunday: Closed
Monday: 8:00AM-5:00PM
Tuesday: 8:00AM-5:00PM
Wednesday: 8:00AM-5:00PM
Thursday: 8:00AM-5:00PM
Friday: 8:00AM-4:00PM
Saturday: Closed
  • For urgent after-hours medical needs, call our After-Hours number (989) 631-0970.

To schedule an appointment, please use your MyChart portal or call (989) 345-8120.

About

A department of MyMichigan Medical Center Gladwin

We are a Patient Centered Medical Home (PCMH) office, which means we are the home base for your medical care and will coordinate appointments with specialists when needed. Please contact us before you see someone else for care. We might be able to see you in our office or work with the specialist that you need to see.

Well Visits

For annual physicals, please try to schedule next year’s physical on your way out as most of our providers book well in advance.

Virtual Visits

In some cases, a virtual visit may be appropriate and could save you a trip to the office. Call our office to learn whether this may be an option for you.

Chronic Health Conditions

Please try to schedule your next appointment on your way out or at least 6 to 8 weeks in advance. It is important to try to keep all scheduled appointments for your chronic health conditions.

Illness or Injury

For illnesses such as earaches, sore throats, etc.; please try to call in the early morning when the office opens as each provider saves a few appointments each day for these types of visits. You may be offered an appointment with another provider to get you in the same day.

You can expect that we will:
  • Learn about you, your family, your life, and your health goals
  • Take care of you, when you are healthy or sick
  • Recommend vaccines and provide care based on research
  • Schedule appointments with specialists when you need them
  • Share medical information with other care providers so we can plan your care together
  • Explain things so it is easy to understand
  • Listen to your questions and worries
  • Help you make decisions so

Please bring your medication list and insurance card to each and every appointment.

Providers

Care and Treatment

Related Locations

Policies

Your Patient Centered Medical Home

We are pleased you chose us for your healthcare needs! Our office has been built with you in mind. We are a Patient Centered Medical Home (PCMH) which means we are the home base for your medical care and will coordinate appointments with specialists when needed.

Please contact us before you see someone else for care. We might be able to see you in our office or work with the specialist that you need to see.

MyChart Portal

Our standard of care is to use the MyChart portal to provide you secure online access to your health information and to communicate with you electronically. Please ask our staff for additional information or visit www.my.midmichigan.net.

Cancellations & No-Shows

If you need to cancel your appointment, please call our office at least 20 hours in advance so that other patients have an opportunity to take that appointment. If you miss your appointment without contacting our office to cancel or reschedule, the appointment will be considered a “no-show.” We will try to call you to reschedule. After three no-shows in 12 months, your provider may dismiss you from our practice. More information about our no-show policy is available upon request.

Prescription Refills

Please contact your pharmacy first for prescription refill requests and allow 48-72 hours for processing. We recommend requesting refills before you are due to ensure that your medication will be ready for you.

Test Results

Normal test results will be submitted to your MyChart portal account or mailed to your home. If you do not get your test results within 7-10 days, please contact our office. If your test was ordered by a specialist, please follow up with their office for results.

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