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Visitor Policies

To ensure healthy recovery for our patients we ask you to observe a few simple courtesies:

Hospital Visiting Hours

All visitors must check in at the hospital entrance at the start of each visit before going to a patient room or floor. Room assignments may change during a patient's stay, and visitors may need to be restricted at certain times due to patient care or other circumstances. 

Inpatient Units

8 a.m. – 8 p.m., daily

Behavioral Health Units

  • 6 p.m. - 8 p.m. daily, (AlpenaAlmaMidland)
  • 3 p.m. - 5 p.m. daily, (Sault) - visits alternate between in-person and virtual to minimize travel for visitors.

Specialized Care Units

Check with the nurse's station to determine appropriate visiting times.

Number of Visitors

Inpatients

  • Each inpatient is allowed 2 healthy visitors/support persons at a time.
  • Maternity inpatients may have 2 healthy support persons plus a certified doula. The support persons must be the same two individuals during the entire stay. Support persons may be further restricted during triage, outpatient visits or special procedures. Exceptions may be granted based on individual circumstances upon patient request and as supported by the care team.
  • Visitors may be limited or restricted when visitation would interfere with the care of the patient, at request of the patient, or due to space constraints.

Emergency Departments

  • Only 1 healthy visitor/support person per patient, unless therapeutic to the patient and approved by the staff.
  • Pediatric patients may have 2 parents or legal guardians.

Doctor's Offices, Outpatient and Surgical Departments

  • Patients may designate 1 healthy support person during outpatient visits, such as doctor appointments, surgery or testing.
  • Pediatric patients may have 2 parents or legal guardians.

Visitor Rules

Balloons

Latex balloons are not allowed. They can cause patients or employees to have severe allergic reactions.

Children

All children (under age 17) must be under the supervision of an adult other than the patient. During labor and delivery, the supervising adult cannot be the patient's identified support person.

Dress

Visitors are required to wear shirts and shoes at all times.

Food

Some of our patients are on restricted diets and need to have their food intake monitored. Please obtain approval from the Nurse Manager before you bring a patient any food from outside the Medical Center.

Fragrances

Please do not wear heavy fragrances. Many patients have heightened sensitivity to scents due to their medical condition.

No Smoking

Our Tobacco/Smoke-Free Policy prohibits all tobacco products, vaping and smoking devices at all MyMichigan Health locations, both inside and out, including facility grounds, parking lots and surrounding properties.

Shhhh

Please allow our patients to rest and recover by keeping voices low and not crowding hallways. When visiting a semi-private room, please be considerate of the patient's roommate.

Sick Visitors

Please do not visit our facilities while you are sick. Even a mild illness could be dangerous to a patient with weak immunity.

When visiting patients with certain infectious conditions, visitors may be required to wear proper personal protective equipment. Providers and staff will information visitors if this applies.

Waiting Rooms

Space is limited in ER, outpatient and diagnostic testing areas. Patients in these areas should bring only one or two visitors to help with driving and other needs. In the event that waiting areas become crowded, staff may need to limit the number of visitors or ask visitors to wait elsewhere. Inpatient visitations should occur in the patient room.

Wireless Phones

Wireless phones and similar devices may not be used in certain areas because they can interfere with medical equipment. Please ask permission before turning on a wireless phone.

Ways to Stay in Touch

Other Ways to Stay in Touch

How Do I Call a Patient?

For patient privacy, we do not give out direct phone numbers to inpatient rooms. Please call the switchboard numbers below and ask for the patient by full name. Please keep in mind that patients may elect not to receive phone calls. See more ways to stay in touch.

Hospitals

Alma (989) 463-1101

Alpena (989) 356-7000

Clare (989) 802-5000

Gladwin (989) 426-9286

Midland (989) 839-3000

Saginaw (989) 907-8000

Sault Ste. Marie (906) 635-4460

Standish (989) 846-4521

Tawas (989) 362-3411

West Branch (989) 345-3660