Visitor Policies
To ensure healthy recovery for our patients we ask you to observe a few simple courtesies:
Hospital Visiting Hours
All visitors must check in at the hospital entrance at the start of each visit before going to a patient room or floor. Room assignments may change during a patient's stay, and visitors may need to be restricted at certain times due to patient care or other circumstances.
Inpatient Units
Behavioral Health Units
- 6 p.m. - 8 p.m. daily, (Alpena, Alma, Midland)
- 3 p.m. - 5 p.m. daily, (Sault) - visits alternate between in-person and virtual to minimize travel for visitors.
Specialized Care Units
Check with the nurse's station to determine appropriate visiting times.
Number of Visitors
Inpatients
- Each inpatient is allowed 2 healthy visitors/support persons at a time.
- Maternity inpatients may have 2 healthy support persons plus a certified doula. The support persons must be the same two individuals during the entire stay. Support persons may be further restricted during triage, outpatient visits or special procedures. Exceptions may be granted based on individual circumstances upon patient request and as supported by the care team.
- Visitors may be limited or restricted when visitation would interfere with the care of the patient, at request of the patient, or due to space constraints.
Emergency Departments
- Only 1 healthy visitor/support person per patient, unless therapeutic to the patient and approved by the staff.
- Pediatric patients may have 2 parents or legal guardians.
Doctor's Offices, Outpatient and Surgical Departments
- Patients may designate 1 healthy support person during outpatient visits, such as doctor appointments, surgery or testing.
- Pediatric patients may have 2 parents or legal guardians.
Visitor Rules
Balloons
Latex balloons are not allowed. They can cause patients or employees to have severe allergic reactions.
Children
All children (under age 17) must be under the supervision of an adult other than the patient. During labor and delivery, the supervising adult cannot be the patient's identified support person.
Dress
Visitors are required to wear shirts and shoes at all times.
Food
Some of our patients are on restricted diets and need to have their food intake monitored. Please obtain approval from the Nurse Manager before you bring a patient any food from outside the Medical Center.
Fragrances
Please do not wear heavy fragrances. Many patients have heightened sensitivity to scents due to their medical condition.
No Smoking
Our Tobacco/Smoke-Free Policy prohibits all tobacco products, vaping and smoking devices at all MyMichigan Health locations, both inside and out, including facility grounds, parking lots and surrounding properties.
Shhhh
Please allow our patients to rest and recover by keeping voices low and not crowding hallways. When visiting a semi-private room, please be considerate of the patient's roommate.
Sick Visitors
Please do not visit our facilities while you are sick. Even a mild illness could be dangerous to a patient with weak immunity.
When visiting patients with certain infectious conditions, visitors may be required to wear proper personal protective equipment. Providers and staff will information visitors if this applies.
Waiting Rooms
Space is limited in ER, outpatient and diagnostic testing areas. Patients in these areas should bring only one or two visitors to help with driving and other needs. In the event that waiting areas become crowded, staff may need to limit the number of visitors or ask visitors to wait elsewhere. Inpatient visitations should occur in the patient room.
Wireless Phones
Wireless phones and similar devices may not be used in certain areas because they can interfere with medical equipment. Please ask permission before turning on a wireless phone.
Ways to Stay in Touch
Other Ways to Stay in Touch