Beware of callers impersonating MyMichigan Health asking for credit card information. If you receive a suspicious call, request a call back number if possible and report that information to our security team at (989) 839-1911.

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SMS Terms and Conditions

When you agree to receive text messages from MyMichigan Health, you are agreeing to receive text messages related to your relationship with MyMichigan Health and its subsidiaries (“MyMichigan”), including, but not limited to, updates related to your visits, one-time passcodes, billing notifications, prescription reminders, and care management. These messages will come from a short code. A short code is 5- or 6-digit phone number that is used by organizations to send text messages.

You may opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. After opting-out you will no longer receive SMS messages from the short code you opted out from. If after opting out you want to sign up for text messages you can text START to the short code, sign up using the MyMichigan MyChart portal, or text HELP to the short code for instructions.

For assistance with the message program please respond to the short code with the keyword HELP, or call (989) 839-6299.

MyMichigan and wireless carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from MyMichigan and to MyMichigan from you. Message frequency may vary.

Notice of Privacy Practices